frequently asked questions
What is Solephi?
Solephi is a conscious luxury womenswear brand built on the belief that truth and precision create beauty.
We create made-to-measure garments using advanced state-of-the-art AI measurement tools and the timeless design principles of the Golden Ratio (φ). Every piece is tailored to your body.
How does the made-to-measure process work?
You can choose from three simple measurement methods to generate your custom Solephi pattern:
Option 1 — SizeGPT Questionnaire (1<60 seconds)
Built on OpenAI, Solephi SizeGPT predicts your measurement profile using five inputs:
gender, height, weight, shoe size, pants size and bra size.
Option 2 — Manual Entry (10 minutes)
You may enter your measurements manually using our illustrated guide with 10 foundational body points.
Recommended for tailor-grade data.
Your selected method is then translated into a precise Solephi pattern tailored to your proportions.
Why do Solephi garments fit differently?
Our pieces are drafted using proportion-based pattern engineering influenced by the golden ratio. This approach creates balance, clean lines, and natural contouring without restriction—resulting in garments that lift, refine, and move with you.
What fabrics do you use?
We primarily use 100% natural fabrics, along with select blends that include a small percentage of performance fibers for optimal durability, easy care, and comfort.
Signature textiles include:
- Buttery-soft stretch cotton with smooth structure and gentle flexibility
- Imported Italian textiles from Marzotto Group for luxurious handfeel and longevity
- Lining: Bemberg
Each fabric is chosen for how it moves, breathes, and ages—ensuring elevated, timeless wear.
How long does production take?
Your made-to-measure garment is produced one at a time after your measurements are received.
Typical delivery time is 2–3 weeks.
Do you offer a fit guarantee?
Yes. We offer a 100% Fit Guarantee:
- Complimentary alterations or
- A one-time remake using your updated measurements
If the first measurement method you used was the AI SizeGPT Measurement, you are eligible for a full store credit if both the alteration and the remake do not achieve the ideal fit.
For alterations or remakes, simply follow the instructions provided. You will be asked to submit front, side, and back photos taken in a well-lit space for review by our professional tailor.
See our Alterations, Fit Guarantee & Returns Policy.
How do alteration and remake requests work?
Once you submit your photos and request, our tailoring team reviews your posture, garment drape, and fit points.
We will confirm whether an alteration or remake is recommended and guide you through the next steps.
What happens to my original garment during a remake?
If a remake is issued, we begin once your original garment is received.
For sustainability, your returned item may be donated to charity or added to a sample sale rather than discarded.
Do you accept returns?
Traditional returns are not available because each garment is made specifically for your body.
However, the Fit Guarantee ensures you receive a garment that fits—through complimentary alterations, a remake, or (if eligible) a store credit refund.
See our Alterations, Fit Guarantee & Returns Policy.
Is my measurement and scan data private?
Yes. Your information is encrypted and used solely to create your garments.
No raw images or videos are stored, sold, or shared.